Our Process
PREMIUM POST & BEAM KITS, HANDCRAFTED IN THE USA
The process of buying a
Legacy Post & Beam kit
includes the following four key steps.
Step 1: Idea
It all starts with an idea! Whether it’s a sketch on a napkin, a concept found online, or blueprints you have in hand, our team is here to help turn your ideas and dreams into a reality.
The initial discussions with your Legacy Post & Beam representative will start with mapping out your ideas, budget, and time frame. From there, we can outline the kit that meets your needs and get started on the ordering process.
Step 2: Design
Let the fun begin! Now that you’ve worked with your Legacy Post & Beam representative on the basics of your kit, we are ready to make it official and get started on the specifics. A 20% down payment is due at this time, which allows us to get started on CAD drawings.
You will work closely with your Legacy Post & Beam Project Manager over the next few weeks to months (depending on the number of revisions needed). Then, when everything is finalized, a 50% payment is due and the production phase begins.
Step 3: Handcraft
The artisan craftsmanship is underway! During this phase, our timber frame experts begin handcrafting your kit in our production facility. Doing this inside a controlled environment with specialized equipment allows an increased level of accuracy and precision.
Step 4: Deliver
Headed for home! The materials of your kit will be packaged on a semi-truck and delivered to your job site. During this phase, you’ll work with your Production Manager to schedule a delivery date that works well for you and your builder. When the kit is delivered, the remaining 30% payment is due.
Step 5: Support
See the bents soar! During the construction phase, you will get to watch your kit transform from packaged bents into a beautiful building. Our team will be available to support you and your builder throughout the construction process.
Payment Policy
Our payment policy is divided into three increments, each one due at project milestones. To begin, your sales representative will guide you through each line item on the sales order form, address any questions, and adjust as needed. Once you are ready to proceed with your order, simply sign
your order form and make your initial payment. Your initial payment locks in your kit prices for 12 months and any changes made while planning your project will be billed at the original order rates.
A 20% deposit is required when placing an order for all post and beam kits. This payment can be made using any of the methods below. Receipt of your signed order form and the initial payment triggers the start of the design phase. During this phase, you will collaborate with your Legacy Project Manager who will work closely with our highly specialized design team to create and customize your CAD drawings based on your order. There is no limit to the number of drawing revisions needed to finalize your project design.
After finalizing your CAD drawings, a 50% production payment is required to trigger the start of the production phase. This will take the total payment towards your kit to 70%.
After payment is received, we will look ahead to schedule a production slot. Projects with specialty (non-stock) items may have additional lead times. Production slots are scheduled
on a first-come, first-served basis
The remaining 30% payment is due three business days before your kit is shipped. For projects requiring multiple trucks, this payment is still due three business days before the first truck’s shipment.
Cancellation Policy
You have a full 60 days to cancel your order by submitting a written request. Your 20% deposit will be refunded minus any costs incurred by Legacy Post & Beam™ (such as CAD drawings, project management hours, engineering, etc…)