Our Process
PREMIUM POST & BEAM KITS, HANDCRAFTED IN THE USA
The process of buying a
Legacy Post & Beam kit
includes the following five key steps.
Step 1: Idea
It all starts with an idea! Whether it’s a sketch on a napkin, a concept found online, or blueprints you have in hand, our team is here to help turn your ideas and dreams into a reality.
The initial discussions with your Legacy Post & Beam representative will start with mapping out your ideas, budget, and time frame. From there, we can outline the kit that meets your needs and get started on the ordering process.
Next
Step 2: Design
Let the fun begin! Now that you’ve worked with your Legacy Post & Beam representative on the basics of your kit, we are ready to make it official and get started on the specifics. A 20% down payment is due at this time, which allows us to get started on CAD drawings.
You will work closely with your Legacy Post & Beam Project Manager over the next few weeks to months (depending on the number of revisions needed). Then, when everything is finalized, a 50% payment is due and production begins.
Next
Step 3: Handcraft
The artisan craftsmanship is underway! During this phase, our timber frame experts begin handcrafting your kit in our production facility. We do this in an indoor, controlled environment with specialized equipment, which allows an increased level of accuracy and precision.
Next
Step 4: Deliver
Headed for home! The materials of your kit will be packaged on a semi-truck and delivered to your job site. During this phase, you’ll work with your Production Manager to schedule a delivery date that works well for you and your builder. Once your kit is delivered, the remaining 30% payment is due.
Next
Step 5: Support
See the bents soar! During the construction phase, your kit will transform from packaged bents into a beautifully assembled structure. Our team will be available to support you and your builder throughout the construction process.
Payment Policy
Payment for your project is divided into three installments, each tied to a project milestone. To begin, your sales representative will walk you through every line item on your sales order form, answer your questions, and make adjustments as needed. Once you’re ready to move forward, sign your order form and submit your initial payment. This payment locks in your kit pricing for a full 12 months, so any changes made while planning your project will still be billed at your original order rates.
A 20% deposit is required to place an order on any post and beam kit, payable using any of the methods below. Once we receive your signed order form and deposit, we begin the design phase. During this stage, you’ll work closely with your Legacy Project Manager and our design team to develop and refine the CAD drawings for your project; there’s no limit to the number of revisions needed to get your design exactly right.
Once your CAD drawings are finalized, a 50% production payment is due to begin the production phase, bringing your total payment to 70% of your kit cost. After that payment is received, we’ll schedule your production slot on a first-come, first-served basis. Projects that include specialty (non-stock) items may require additional lead time.
The final 30% payment is due three business days before your kit ships. For projects requiring multiple trucks, this payment is still due three business days before the first shipment.
Cancellation Policy
You have a full 60 days to cancel your order by submitting a written request. Your 20% deposit will be refunded minus any costs incurred by Legacy Post & Beam™ (such as CAD drawings, project management hours, engineering, etc…)